Refund policy

WRATH Store Policy

Final Sale

All products sold by WRATH are final sale. By placing an order, you acknowledge that you have reviewed all product details, sizing information, and your order selections before completing your purchase.

We do not accept returns, exchanges, or refunds for:

  • Incorrect sizing or fit

  • Change of mind

  • Personal preference

  • Ordering the wrong item, color, or size

  • Any issue resulting from customer error

Please review all sizing information carefully before placing your order.


Refunds & Manufacturing Defects

Refunds are only considered within 7 days of receiving your order and only if the product has a verified manufacturing defect or if an error was made by WRATH.

Examples include:

  • Significant manufacturing defects

  • Incorrect item received

  • Manufacturing flaws present upon delivery

Refunds will not be issued for:

  • Incorrect sizing or fit

  • Change of mind

  • Personal preference

  • Customer damage or misuse

  • Normal wear and tear

  • Any issue resulting from customer error

To submit a claim, email ourwrathe@gmail.com within 7 days of delivery and include:

  • Your order number

  • Clear photos of the issue

  • A brief description of the defect

All claims are subject to inspection and approval by WRATH. If approved, the appropriate resolution, including a replacement, store credit, or refund, will be determined at our discretion.


Pre-Orders

Products labeled as Pre-Order will ship at a later date. Estimated shipping dates are approximate and are not guaranteed. Manufacturing, production, and shipping delays may occur.

Once a pre-order has been placed, it cannot be canceled, modified, or refunded, except in cases that qualify under the Refunds & Manufacturing Defects policy above.

By placing a pre-order, you acknowledge and accept these terms.


Order Errors

If you receive an incorrect item due to an error by WRATH, contact ourwrathe@gmail.com within 7 days of delivery with your order number and clear photos of the item received.

If approved, WRATH will correct the issue at no additional cost.


Shipping

Once your order has been shipped, you will receive tracking information by email.

WRATH is not responsible for shipping delays caused by the carrier. If a package is lost, damaged, or experiences a delivery issue while in transit, please contact us as soon as possible. We will work with you to assist in resolving the issue with the shipping carrier and determine an appropriate resolution where applicable.

Please ensure your shipping address is accurate before placing your order. WRATH is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.


International Shipping

International orders may be subject to customs duties, taxes, import fees, or VAT imposed by the destination country. These charges are not included in the purchase price or shipping cost and are the sole responsibility of the customer.

WRATH is not responsible for customs delays, seized packages, or orders refused due to unpaid customs or import fees.


Returned or Undeliverable Packages

Orders returned due to an incorrect or incomplete shipping address, refusal of delivery, or failure to claim the package are not eligible for a refund.


Contact

For any questions regarding your order or these policies, please contact:

ourwrathe@gmail.com

We aim to respond during normal business hours.